Author and Speaker
Jim has worked in the human services industry since the late 1990's from the front lines to the executive office. His unique outlook has helped many professionals navigate conflict, promote civil culture, and achieve success. Jim lives in central PA with his wife and children on a small farm with over 50 animals.
Speaking Fees and Consultation Rates available upon request.
“Jim has helped me overcome several obsticles in my life. His techniques have given me the skill I've needed to address the public with confidence.”
Patrick C., Training Coordinator
Juli A., LPN
"An awesome presentation...thanks so much for making me laugh and reminding me to not get so uptight about stuff!”
“Your book is fantastic! I’m working yet
again in a very stressful position and this
is going to help tremendously!”
Jody K., Youth Care Worker
“There were a lot of things that I thought
were applicable dealing with people on
an everyday basis and that really helped
me...it was great, I really enjoyed it!”
Ashley L., Direct Care Provider
Jim knows how to prevent burnout, and he’s not afraid to jump into the fray.
If your healthcare staff is dealing with stress and burnout, Jim’s enlightening presentations will help turn things around fast. The author of The Professional Humanitarian: 7 Principles to Improve How You Manage Challenging Situations and Cultivate Civility, he offers strategies and solutions in the following areas: managing emotions, conflict resolution, crisis intervention, coping strategies, empathy, patience, perspective and leadership.
You and your staff will learn how to:
Create a civil culture that makes workers feel safe
Find the balance between giving to others and honoring your own needs
Replenish emotional balance
Use your insight and imagination to create more empathetic connections
Recognize the importance of the services you provide to those receiving care
“It’s easy to forget how important you are to someone when your duties are mentally and physically exhausting,” says Jim, who shares real-life stories and proven solutions to illustrate his points.
“After witnessing Jim’s masterful skills in dealing with a multitude of circumstances, I’m now much more confident in my ability to handle demanding situations.”
Rebecca W., Eldercare Program Manager